Policy Center
Grievance Redressal
How to raise a data-protection or platform grievance and how Mangalyam responds.
Effective: 2026-08-03·Last updated: 2026-08-03
Scope: All data-subject grievances relating to personal data processed by Mangalyam.
1) Grievance-redressal contact
You can raise any grievance about how your personal data is handled by writing to our Grievance Redressal Officer, Ansa Jimmy, at grievance@mangalyam.io.
Grievance Redressal Officer: Ansa Jimmy.
2) What to include
Please include the email address associated with your account, a clear description of your concern, and any relevant references (dates, screenshots, or record identifiers).
This helps us verify your identity and resolve your grievance faster.
3) How we respond
We acknowledge grievances within 3 days and work to resolve them within 30 days.
You can exercise your data-subject rights — access, correction, consent withdrawal, and erasure — from Settings → Privacy & data inside your account, or by contacting the address above.
Need a policy clarification? Email hello@mangalyam.io with your account email, booking reference, and policy question.